Shipping & Delivery

Orders are processed and shipped within 2 - 4 business days of purchase unless otherwise noted in the product description. 

You will receive a shipping confirmation with tracking once your label is created (please note tracking will not be available immediately upon receiving tracking). 

How soon can I expect to receive my order?
Once your order has been processed, the average transit time is 3-5 business days. Express shipping is available upon request.

Do you ship internationally?

Yes, please contact us for a shipping quote and transit time, include product of interest as well as full address. 

Shipping enquiries: info@hellonipomo.com

RETURN POLICY

If you are not happy with your purchase please contact us within 14 days of receiving. The product must be returned unused, in original packaging including all tags and the return must be approved through email. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. A refund will be applied via your original form of payment once the item has been returned in its original condition. We are not responsible for returned items lost in the mail, so please keep tracking information. Allow 1-7 business days for refund to post.

Free return shipping on all sandal orders, please email info@hellonipomo.com for return shipping label. 

Return enquiries: info@hellonipomo.com